the downfall of ATT Wireless

ATT Wireless, the once dominant force in the cellular industry has been bought out by Cingular. You can read the many downfalls that happened at that company, from not buying or merging with other companies sooner to choosing the wrong cellular service. I remember the days of TDMA. I knew that CDMA would take off as well as GSM. CDMA rocked the world when Qualcomm went and took it to South Korea and made it the standard there. When I lived there, you could do so much with the cell phones b/c there was a standard. The handset technology was very advanced. Unlike here.

But I digress. ATT made a lot of costly blunders from trying to create too many brands, like mlife (what the heck was that? I remember seeing a superbowl commercial for that and just not understanding what it was), then UTMS. WTF? As well as purhcases that weren't necessary like new corporate jets and what not.

But the real reason is that their customer service sucked! And it still sucks! But what can you do? Leave! Thats what happened when the FCC said that you can take your old number with you. They called it the ATT Exodus.

But thats life. Read more about it in this article.

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